Do I have to be a distributor to order promotional products direct from Garland?

How long will it take to receive my order?

What if I have a really old Garland writing instrument that needs repair?

How long will my repair take?

What repairs are covered by Garland's Heirloom guarantee?

How should I package my writing instrument when I send it back for repair?

Where do I send my Garland writing instrument for repair?

What if my pen doesn't write?

How do I order refills?

How do I replace the refill in my Garland Rollerball?

What color refills are available for Garland Ballpoint Pens?

Do you provide virtual product proofs?

Are Garland Writing Instruments made in America?

What are Garland's minimum order quantities for customized products?