Do I have to be a distributor to order promotional products direct from Garland?
How long will it take to receive my order?
What if I have a really old Garland writing instrument that needs repair?
How long will my repair take?
What repairs are covered by Garland's Heirloom guarantee?
How should I package my writing instrument when I send it back for repair?
Where do I send my Garland writing instrument for repair?
What if my pen doesn't write?
Where else can I purchase refills for my Garland writing instrument?
How do I order refills?
How do I replace the refill in my Garland Rollerball?
How do I replace the lead in my Garland mechanical pencil?
What color refills are available for Garland Ballpoint Pens?
Do you provide virtual product proofs?
Are Garland Writing Instruments made in America?
What are Garland's minimum order quantities for customized products?
Contact us for a distributor in your area.
Garland Writing Instruments has been acquired by Pen Company of America, LLC (www.pencoamerica.com). Pen Company of America will continue to supply Garland’s USA-made writing instruments going forward out of our Garwood, NJ facility. Garland writing instruments are easily recognized by the flared top design, the carefully-weighted balance, and the styling. All writing instruments in the Colour, Revere, Monogram, Signature and Founder's Collections continue to be custom designed, engineered and manufactured in the USA. The flared top design is a registered trademark of Garland Writing Instruments and remains a subtle, yet distinctive way to identify a Garland writing instrument in today's promotional product marketplace.