Do I have to be a distributor to order promotional products direct from Garland?

How long will it take to recieve my order?

What if I have a really old Garland writing instrument that needs repair?

How long will my repair take?

What repairs are covered by Garland's Heirloom guarantee?

How should I package my writing instrument when I send it back for repair?

Where do I send my Garland writing instrument for repair?

What if my pen doesn't write?

Where else can I purchase refills for my Garland writing instrument?

How do I order refills?

How do I replace the refill in my Garland Rollerball?

How do I replace the lead in my Garland mechanical pencil?

What color refills are available for Garland Ballpoint Pens?

Do you provide virtual product proofs?

Are Garland Writing Instruments made in America?

What are Garland's minimum order quantities for customized products?


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Contact us for a distributor in your area.

 (908) 486-1004
(908) 573-3051
Pen Company of America
502 South Ave.
Garwood, NJ 07027

Unleashing the Power of Promotional Products

While other advertising methods have become cluttered to the point of ineffectiveness, gift giving or promotional products has remained one of the most affordable and effective ways to reach current or future customers. Here are a few fun facts to consider before you spend another advertising dollar.

    •   71% of gift recipients feel happiness toward the gift-giving company
    •   62% reported doing business with presenter after receiving the gift
    •   79% of recipients said they looked up a brand after receiving a gift
    •   83% of consumers said they are more likely to do business with a company after
        receiving a gift compared to 6% online, 12% print, and 17% of broadcast
        and mobile
    •   90% of recipients recall the company’s branding compared to 30% of broadcast
        and 20% of print, mobile and online

Contact your Promotional Products specialist to find out more. If you don't have a specialist, we are happy to recommend one in your area.