Our Guarantee

 

All Garland USA-made writing instruments are unquestionably guaranteed against mechanical failure forever, when returned to the factory. Our Heirloom Guarantee ensures a product that can be handed down, and will be serviced, from generation to generation.

 

Refills, lead and erasers depleted during normal course of use are excluded from this guarantee.

Any alterations or misuse of our product negates this warranty and any responsibilities by Garland. Should we be unable to repair your warranteed writing instrument, we will substitute a writing instrument from our current product collections.

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Contact us for a distributor in your area.

Phone:
 (401) 828-9582
Fax:
(401) 823-7460
Email:
customerservice@garlandpen.com
Address:
Garland Writing Instruments
One South Main Street
Coventry, RI 02816 USA
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